How do I swap/port into eight? We all know you’ve got issues, so have a look at our limited video guidebook below!
As soon as it’s managed below your principal account, you will be able to begin to see the entitlements and use for that line beneath the very same account.
Incorrect variety of latest telco/entered the incorrect support type even though signing up: please publish to us at [email protected] to resubmit your port in request with the correct element.
provides 99% network coverage at small charges over a 4G and 5G network. With network protection spanning throughout locations which include MRT tunnels and basements and regular options priced from just $8,
Is 4G gonna be taken off? No – 4G will continue to be operational in the course of and just after our 5G rollout. In lots of locations, products will nevertheless use 4G when 5G will not be available.
Do I want to switch plans to implement 5G? When you’re not by now on our Fortunate 8 or Triple 8 approach, you can certainly improve your strategy by way of your eight account. Good news for Triple Eight people – welcome to 5G! Your enhance will occur routinely on our start date!
No Auto-Renewal: If automobile prime-up is not enabled, you must login to the account to choose a whole new mobile prepare. We motivate you to turn on car top rated-up so that the solutions will proceed with out interruption.
In case you have stacked plans and opt to improve your present plan, all stacked options will likely be terminated immediately on update.
Make sure you offer your total identify According to NRIC, your eight-digit cell selection, your present-day one Yr approach as well as 5G program you’d prefer to enhance to. Or check out one of our assistance centres in human being and request the improve on web-site.
I am travelling before long; can I activate Once i am overseas? To keep the account safe, all 8 SIM playing cards should be activated in Singapore ahead of utilization. We advocate you activation your support once you receive it!
How does SIM get and activation perform? In the event you’ve signed up on the internet and chosen the “SIM decide on-up” option, you can head right down to any of our
My child and I have eight traces. How can I take care of my child's line in my account? Merely go to your account > Control Service and Keep to the on-monitor Directions to include and handle another line in your account.
Port request has unsuccessful due to ID mismatch: make sure the next details is similar to the present approach that you've got using your present-day telco flyer printing – the ID range, the shape of ID (E.
Take note: Some versions such as iPhone twelve is probably not compatible with 5G. Examine along with your device maker for those who’re Doubtful.